Refund and Returns Policy

Refund and Returns Policy

Effective Date: [Insert Date]

At BlinkDevices, we strive to provide quality products and excellent customer satisfaction. Please read our refund and return policy carefully before making a purchase.

1. Return Window

You may request a return or exchange within 7 calendar days of receiving your order. After 7 days have passed, we unfortunately cannot offer a full refund or exchange, except where required by law.

2. Return Eligibility

To be eligible for a return, the item must meet all of the following conditions:

  • Unused and in original condition

  • Returned in the original packaging

  • Accompanied by proof of purchase (e.g., receipt or order confirmation)

Note: Do not send your item back to the manufacturer. Returns must be sent to BlinkDevices at the address provided below.

3. Partial Refunds

Partial refunds may be granted (at our sole discretion) under the following conditions:

  • Items that are not in their original condition

  • Items that are damaged or missing parts not due to our error

  • Items returned more than 7 days after delivery

4. Refund Process

Once your return is received and inspected, we will notify you by email of the approval or denial of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment. Refunds typically appear within 5–10 business days, depending on your financial institution.

5. Delayed or Missing Refunds

If you haven’t received a refund:

  1. Check your bank account again.

  2. Contact your credit card provider—posting may take time.

  3. Contact your bank. Processing times vary.

If you’ve completed all of the above steps and still haven’t received your refund, please email us at:
📧 refunds@blinkdevices.com

6. Sale Items

Only regular-priced items are eligible for a refund. Items purchased on sale, clearance, or promotional discount are final sale and non-refundable, unless they are defective or damaged upon arrival.

7. Exchanges

We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the same product, please contact us at:

📧 exchange@blinkdevices.com

8. Return Shipping

Customers are responsible for the cost of return shipping. Return shipping costs are non-refundable. If a refund is approved, the cost of return shipping may be deducted from your refund unless otherwise required by law.

Depending on your location, delivery times for exchanges or replacements may vary.

We recommend using a trackable shipping service (e.g., FEDX, DHL) or purchasing shipping insurance for high-value items. We cannot guarantee receipt of returned items without tracking confirmation.

9. Questions or Support

For assistance with returns, exchanges, or refund inquiries, please contact us at:

📧 refunds@blinkdevices.com
📧 exchange@blinkdevices.com