Customer Satisfaction Points (CSP)

What is CSP?

At BlinkDevices.com, CSP (Customer Satisfaction Protocol) is our in-house quality check system designed to ensure customer confidence, especially for items without official manufacturer warranties—like imported phones, used devices, and laptops.

Using our 8-point inspection process and proprietary software, we test each device to guarantee it’s 100% functional before shipment. This includes:

  • A full device inspection report

  • Detailed photos and condition overview

  • Video proof of the exact product you’ll receive

  • Optional live video call inspection

  • Video of your parcel being packed

  • Courier tracking and invoice sharing

Thanks to CSP, our defect rate is below 1%, and any rare issues are backed by our return and exchange policies.

BlinkDevices.com is proud to be one of the only platforms offering such transparency—because your trust matters.